COVID-19 Updates

This continues to be a difficult time for everyone and we're working hard to adapt, even as a new business. We'll continue to share information on this page, so check back often.

Be prepared for delays

Our fulfillment times may be longer than usual. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.

In the US, the current fulfillment estimate is 5–10 business days. Our Customer Support email reply time is about 48 hours.

For comments, questions, or concerns please contact rico@shoptheelements.com. 

Thank you for your patience and for reading.

Remember to take care of your own health. Check the guidelines and current updates from the World Health Organization and Center of Disease and Control Prevention for staying safe during the pandemic.

Need a mask? We've got you covered! CLICK HERE